Terms and Conditions

Last updated: 15 September 2026

These terms govern your use of the OTN Digital website and set out the general basis on which we deal with you. Please read them carefully.

1. About these terms

These terms apply to your use of otndigital.com (the "website"). By using the website, you accept these terms. If you do not agree to them, please do not use the website.

The website is operated by OTN Digital ("OTN Digital", "we", "us", "our") in Penrith, Western Sydney, NSW . You can contact us at [email protected]

2. Use of the website

You may use this website for lawful purposes only. You agree not to:

use the website in any way that breaches any applicable law or regulation;
attempt to gain unauthorised access to the website, its servers or any connected system;
introduce viruses, malware or other harmful code;
scrape, harvest or collect information from the website by automated means without our written consent;
misrepresent your identity or affiliation when making an enquiry or booking;
reproduce, republish or commercially exploit any part of the website without our written consent.

We may suspend or restrict your access to the website if we reasonably believe you have breached these terms.

3. Enquiries and bookings

Forms and booking tools on this website allow you to request a consultation. Submitting an enquiry or booking a call does not create a contract for services and does not oblige us to provide services to you. We may decline or reschedule any booking.

You agree that the information you give us is accurate and that you are authorised to provide it.

4. Information on this website

The content on this website is general information about our services. It is not advice, and it does not take account of your particular circumstances, objectives or needs. You should obtain your own professional advice before acting on anything you read here.

We take reasonable care to keep the website accurate and current, but we do not warrant that it is complete, accurate or up to date at all times.

5. No guarantee of results

Any examples, case studies, figures or results described on this website reflect the outcomes achieved in particular circumstances. They are not a promise, guarantee or projection of the results you will achieve. Marketing performance depends on many factors outside our control, including your market, your offer, your pricing, your capacity to respond to enquiries, and the policies and pricing of third-party advertising platforms.

6. Our services

Where you engage us, our services will be governed by a separate written agreement, proposal or statement of work between us. If there is any inconsistency between that agreement and these terms, that agreement prevails in relation to the services.

7. Intellectual property

All content on this website — including text, graphics, logos, images, video, layout and code — is owned by us or our licensors and is protected by Australian and international intellectual property laws.

You may view the website and print or download extracts for your own internal, non-commercial use. You must not otherwise copy, modify, distribute or use our content or trade marks without our prior written consent.

8. Third-party websites and services

The website may link to, or embed, third-party websites and services, including our booking calendar. We do not control those services and are not responsible for their content, availability, terms or privacy practices. Your use of them is at your own risk and subject to their own terms.

9. Availability

We aim to keep the website available, but we do not guarantee uninterrupted or error-free access. We may change, suspend or withdraw all or part of the website at any time without notice.

10. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law, where to do so would be unlawful.

Where our goods or services are not of a kind ordinarily acquired for personal, domestic or household use or consumption, and to the extent permitted by law, our liability for breach of a consumer guarantee is limited to (at our option) resupplying the services or paying the cost of having the services supplied again.

11. Limitation of liability

Subject to clause 10, and to the maximum extent permitted by law:

we exclude all conditions, warranties and representations that are not expressly set out in these terms;
we are not liable for any loss or damage — whether direct, indirect or consequential — arising from your use of, or inability to use, this website, or from reliance on its content;
we are not liable for any loss of profit, revenue, business, goodwill, data or anticipated savings; and
our total aggregate liability arising out of or in connection with the website is limited to AUD $100.

Nothing in these terms limits liability that cannot be limited by law, including liability for fraud.

12. Indemnity

You indemnify us against any loss, damage, cost or expense we suffer arising from your breach of these terms or your unlawful or negligent use of the website.

13. Privacy

We handle personal information in accordance with our Privacy Policy, which forms part of these terms.

14. Governing law

These terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts of appeal from them.

15. General

If any provision of these terms is found to be invalid or unenforceable, it is severed and the remaining provisions continue to apply. Our failure to enforce any right does not waive it.

16. Changes to this policy

We may update this policy from time to time. The date at the top shows when they were last revised. By continuing to use the website after changes are posted, you accept the revised terms.